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    • Accountancy
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Read more about the article How to Create a User-Friendly Website That Converts Visitors Into Customers

How to Create a User-Friendly Website That Converts Visitors Into Customers

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

In the digital age, simply attracting visitors to your website isn’t enough—your site must convert those visitors into customers.

Continue ReadingHow to Create a User-Friendly Website That Converts Visitors Into Customers
Read more about the article How to Choose the Right Web Design Agency for Your Business

How to Choose the Right Web Design Agency for Your Business

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

Choosing the right web design agency is crucial, but with so many options out there, how do you pick the best one?

Continue ReadingHow to Choose the Right Web Design Agency for Your Business
Read more about the article Why WordPress is the Best Platform for SEO Optimisation

Why WordPress is the Best Platform for SEO Optimisation

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

When it comes to building a website that performs well in search engine rankings, the platform you choose matters.

Continue ReadingWhy WordPress is the Best Platform for SEO Optimisation
Read more about the article Why a Professional Website is Key to Small Business Success

Why a Professional Website is Key to Small Business Success

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

In today’s competitive digital landscape, having a strong online presence is no longer a luxury.

Continue ReadingWhy a Professional Website is Key to Small Business Success
Read more about the article Top Website Design Trends for 2025: What You Need to Know

Top Website Design Trends for 2025: What You Need to Know

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

In this blog, we’ll explore the top 2025 web design trends you need to know.

Continue ReadingTop Website Design Trends for 2025: What You Need to Know
Read more about the article The Importance of Responsive Web Design in 2025

The Importance of Responsive Web Design in 2025

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

As we move further into the digital age, a mobile-first approach is no longer optional—it’s essential.

Continue ReadingThe Importance of Responsive Web Design in 2025
Read more about the article The Benefits of Using WordPress for Your Business Website

The Benefits of Using WordPress for Your Business Website

  • Post author:Stephen Mallam
  • Post published:October 28, 2024
  • Post category:Websites

Choosing the right platform for your business website is one of the most important decisions you’ll make when establishing an online presence.

Continue ReadingThe Benefits of Using WordPress for Your Business Website
Read more about the article How to Plan and Execute a Successful Website Redesign

How to Plan and Execute a Successful Website Redesign

  • Post author:Stephen Mallam
  • Post published:October 17, 2024
  • Post category:Websites

A website redesign can breathe new life into your online presence, enhance user experience, and improve your site's performance.

Continue ReadingHow to Plan and Execute a Successful Website Redesign

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Shane Gammage

Managing Director @ Who’s Listening

Shane began his marketing career back in Norwich, Norfolk, working as a business development manager for a small up-and-coming social media agency. Over the next 18 months Shane helped the agency grow before taking over the managing the full operations of the business as the Chief Operating Officer. The next 3 years were spent growing the business to over 20 staff and 100+ social media clients.

After leaving this role to become a marketing consultant, working with specialist web, social media and email marketing agencies on growth strategy, Shane relocated to the North East of England and spent some time working at Guerilla Communications.

Despite enjoying the role, Shane’s daughter was diagnosed with autism and Shane’s number 1 priority became being at home and available for his daughter. With this in mind he became a freelance marketer, working with a variety of businesses across different marketing channels.

The enquiries soon came rolling in and it was at this point he made the decision to create a brand – Who’s Listening – but without forgetting the reason he was at home in the first place. That’s why Who’s Listening are a fully remote agency, with every employee having the opportunity to work from home (or anywhere in the world should they please).

The Who’s Listening team have seen amazing growth since their incorporation, working with everyone from new start-up businesses through to household names like Disaronno or fortune 500 companies like Midea. They are true believers that it isn’t about the size of the business, it’s just about creating fun marketing campaigns that deliver results.

Jo Laight

Founder @ HOPE Charity

HOPE began in April 2016, when our Founder Jo Laight, sat down on the pavement with some of the local homeless and discovered how few chances a week they had, to get a hot meal, fresh clean clothes and the opportunity to have some normal interaction, conversation and a little humanity (and hugs! They really missed physical contact and lots of them gave and received a lot of hugs with the HOPE Team)

Our aim is to support our homeless community. This includes the street dwellers, the roofless and the ‘hidden homeless’ – those who sleep in unused buildings, graveyards, their own workplace or even in their own cars; people who are in work, but simply have nowhere to call home.

Since April 2016 when we set HOPE up, we’ve achieved some incredible milestones, such as getting our charity status and opening our first charity shop. During the covid lockdown, we moved premises, to give us more space in the shop and stockrooms, whilst refurbishing the upstairs rooms to provide a Community Hub and a kitchen to service that Hub.  However, we have a lot more that we would like to achieve – our ultimate goal is to be no longer needed – a lot of organisations would be worried about that day coming, but we are looking forward to it because the day that we are no longer needed is the day that homelessness is no longer an issue and our disadvantaged communities are being cared for properly and effectively.

Stephen Foster

Director @ Computer Technology Services

At Computer Technology Services, we understand that in today’s fast-paced world, reliable IT systems are the backbone of your business. Based in North East England, we offer a comprehensive range of IT solutions tailored to meet the unique needs of your organisation.

Why Choose Us?

Experienced Team: With years of expertise, our specialists are equipped to handle all your IT needs.

Tailored Solutions: We understand that every business is different, which is why we offer customised IT services to suit your specific requirements.

Reliable & Responsive: Our team is available to provide quick support, ensuring minimal disruption to your operations.

Cost-Effective: Quality IT services shouldn’t break the bank. We offer competitive pricing to deliver maximum value for your investment.

Your IT Partner for Success

At Computer Technology Services, we don’t just fix problems – we create solutions that drive your business forward. Our goal is to make technology work seamlessly for you.

Andy Taylor

Managing Director @ Elmtech Solutions

At Elmtech Solutions, we specialise in delivering exceptional business solutions and analysis tailored to drive cost reductions and enhance operational efficiency.

Partnering exclusively with top-tier providers, we harness the best technology and services available to empower our clients in achieving their strategic goals.

Our dedicated team of experts is committed to understanding the unique challenges faced by businesses today, crafting innovative strategies that streamline processes and optimise performance.

With a focus on sustainable growth and value creation, Elmtech Solutions is your trusted partner in navigating the complexities of modern business landscapes.

David Paget

Managing Director @ Atlas Trade Finance

Atlas formed in 1997 specialise in sourcing funding solutions for businesses in the UK and Internationally.

Over the years, the team has grown with each member bringing with them a wealth of experience in their own field.  This has expanded our reach with international associates and our head office in the UK.  The UK team alone has lifetimes worth of experience having worked for major banks and other substantial financial businesses in Commercial Finance roles.

Our mission is to provide our clients with the best options that are available to them.  We use our experience to take the stress out of raising finance.

Our approach is to pinpoint the right funders for your circumstances saving you valuable time and effort, obtain the best rates that we can to save you money, help you with any questions that have regarding the lenders documentation and security.

We are on your side and want to help you.

Keith Ivory

Managing Director @ Transitional HR

Transitional HR Limited is and independent HR consultancy based in County Durham.

Incorporated in 2016 the sole aim of the business is to deliver high quality professional HR support services to our clients.

The company has enjoyed steady growth and now has a varied portfolio of clients across the UK ranging from micro entities to large well known household names.

With extensive experience gained within both the public and private sector, Transitional HR Limited provides organisations across all sectors with access to the specialist people management support, advice and guidance needed to maximise an organisation’s potential.

When engaging Transitional HR Limited client organisations can rest assured that all of the people issues are covered, allowing senior leaders more time to focus on business performance and growth.

Stephen Mallam

Managing Director @ Incite Web Design

Incite Web Design turns your digital vision into reality.

At Incite, we pride ourselves on delivering eye-catching and professional web design services tailored to meet the unique needs of each client.

We cater to a diverse range of clients, from small businesses eager to establish their online presence to large corporations aiming to enhance their digital footprint.

What sets us apart is our unwavering commitment to exceptional customer support. From the initial consultation to the final launch and beyond, our dedicated team ensures that every client feels valued and heard.

At Incite Web Design, we believe in building lasting relationships based on trust and satisfaction.

Trust Incite Web Design to bring your next project to life with creativity, expertise, and a commitment to excellence. Let’s build something great together!

David Joseph

Consultant @ The Health Insurance Group

I’m David Joseph from The Health Insurance Group, because that’s what I do, health insurance and a lot more besides.

I’m an employee benefits specialist, I put benefits packages together for companies to help them with recruitment and retention of their staff.

These benefits they can choose from are private medical insurance, cash plans, group life (formerly know as death in service), group critical illness, group income protection and employee assistance programmes.

I can also arrange through business associates health screenings, will writing and business travel cover too.

The Health Insurance Group are an independent intermediary authorised and regulated by the FCA.

Jenny Connor

Founder @ Cup of Life Coaching

Dr Jenny Connor founded Cup of Life Coaching at the start of 2023. She is a life, health and well-being coach.

A retired Senior Doctor (40 years in the NHS), Clinical Director, Clinical Governance Lead, College Tutor, General Medical Council Performance Assessor,  retired Dance Teacher, now Vegan Farmer, Forager, Forest School Leader, Wellbeing Practitioner, Whole Food Plant-Based Nutrition Coach, and Lifestyle Medicine Coach, Jenny really understands Root Cause Lifestyle Medicine and the Power of Plants for Healing and Well-being, joining all the dots of Health and Wellbeing.

She is the founder (2020) of the School of Sustainable Living & Wellbeing, located at the beautiful Dalton Moor Farm, Seaham, providing heart centred education and activities in nature for all ages (She founded Dalton Moor Farm in 2011).

She knows how to get behind the reasons we are where we are now and to unlock the obstacles and barriers we have put in our own way that prevent us from already living our best life.

Qualifications.

  • MB.ChB. FRCR.
  • MA(Leading Innovation & Change).
  • Vegan Nutrition Diploma – Centre of Excellence Quality Licence Scheme.
  • Certificate in Whole Food Plant Based Nutrition Coaching – Food Revolution Network
  • RHS Horticulture. Forest School Leader, CEVAS (farming and education)
  • Root Cause Lifestyle Medicine – Lifestyle Prescriptions University – current study

Accountancy Services

Our accountancy services at the Outsourced Business Support Group are provided by Elliott Hails and the talented team at Mitchells Chartered Accountants.

Mitchells offer a full range of accountancy services and have experience supporting everybody from sole traders and start up businesses all the way through to national corporations with offices all over the UK.

Check out some of the services we can support with below:

  • Limited Company Accounts
  • Corporation Tax Returns
  • Self-Assessment Tax Returns
  • Payroll
  • VAT Returns
  • Management Accounts
  • Bookkeeping
  • Research & Development Claims
  • Audits (Statutory, SRA and Propertymark)
  • Tax Planning & Advice
  • Business Sales & Acquisition Assistance
  • Software Support & Training
  • HMRC Dispute & Enquiry Support

If you require assistance with any of the accountancy services above, or would like to take advantage of a free, no-obligation tax review then please get in touch.

Elliott Hails

Partner @ Mitchells Chartered Accountants

Elliott began his accounting career in 2012 as an AAT apprentice, then qualifying as an ICAEW chartered accountant in 2018 and recently becoming partner/owner of Mitchells Chartered Accountants in 2022.

Mitchells Chartered Accountants are a three partner firm of Chartered Accountants, business and tax advisors based in Washington, Tyne and Wear. Founded in 1926, Mitchells are one of the longest established accountancy practices in the North East region.

Elliott has his team pride themselves on being a practical firm, with partners who take a personal, ‘hands-on’ approach and can communicate well with business owners. Providing audit, accountancy, taxation and business advice tailored to individuals, sole traders and limited companies of all sizes in the North East and throughout the UK.

Specialising in owner-managed businesses, Elliott and his team create clear, tailored and most importantly, effective advice for businesses and entrepreneurs. This means that all of their clients are able to make their own informed decisions and continue to grow a successful business.

When Elliott isn’t saving his clients tax you can often find him travelling abroad or exploring the countryside with his dog Willow.